servicers

Student loan servicers failed to meet borrower needs as payments resumed, CFPB finds

by

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: The reinstatement of monthly federal student loan payments has been plagued by unprocessed paperwork, unreliable billing statements and long wait times for getting needed information, according to a new report from the Consumer Financial Protection … Read more

Education Department withholds $2.2M from 3 student loan servicers

by

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: The U.S. Department of Education said Friday it is withholding almost $2.2 million in payments to three student loan servicers because they failed to send 758,000 customers timely billing statements. The bulk of the money, … Read more